International Standards and Conformity Assessment for all electrical, electronic and related technologies



Reference EN 60300-3-16:2008
Title Dependability management - Part 3-16: Application guide - Guidelines for specification of maintenance support services
Project Number 21171
Abstract/Scope IEC 60300-3-16:2008 describes a framework for the specification of services related to the maintenance support of products, systems and equipment that are carried out during the operation and maintenance phase. The purpose of this standard is to outline, in a generic manner, the development of agreements for maintenance support services as well as guidelines for the management and monitoring of these agreements by both the company and the service provider.


Current Stage code 6060
Current Stage code date 2008-11-14
Current Stage code deadline 2009-08-01
Deadline date for vote  


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IEC Technical Body IEC/TC 56
Reference Document IEC 60300-3-16:2008 (EQV)
ICS 03.100.40 - Research and development
03.120.01 - Quality in general
Keywords Dependability;Guidelines;Maintenance;Support services
Special National Condition(s)  


Categories - Aspects
Product Life Cycle


Deadline Date
6060 2008-11-14 2009-08-01 export to doc file  EN  FR  DE
5099 2008-11-01 2009-01-01  
5060 2008-09-09 2008-09-23 export to doc file  EN
5020 2008-06-20 2008-09-05  
3090 2007-10-05 2007-11-30  
5060 2007-08-13 2007-08-27 export to doc file  EN
5020 2007-03-09 2007-08-10  
1090 2007-03-06 2007-03-09  

Implementation Dates

date of Ratification (DOR) (1) 2008-11-01
date of Availability (DAV) (2) 2008-11-14
date of Announcement (DOA) (3) 2009-02-01
date of Publication (DOP) (4) 2009-08-01
date of Withdrawal (DOW) (5) 2011-11-01


Superseded by  
Normative reference (6) EN 60300-3-2:2005
EN 60300-3-3:2004
IEC 60300-3-10:2001
EN 60300-3-12:2004
EN 60300-3-14:2004
EN 60706-2:2006
EN 62402:2007

(1) Date of ratification (dor) date when the Technical Board notes the approval of an EN (and HD for CENELEC), from which time the standard may be said to be approved

(2) Date of availability (dav) date when the definitive text in the official language versions of an approved CEN/CENELEC publication is distributed by the Central Secretariat

(3) Date of announcement (doa) latest date by which the existence of an EN (and HD for CENELEC), a TS or a CWA has to be announced at national level

(4) Date of publication (dop) latest date by which an EN has to be implemented at national level by publication of an identical national standard or by endorsement

(5) Date of withdrawal (dow) latest date by which national standards conflicting with an EN (and HD for CENELEC) have to be withdrawn

(6) This list of normative references is purely indicative. The only official list of normative reference is the list of the published standard.